FAQs
Can I take this watch in the water after changing the battery?
No, it is not recommended unless the watch has been resealed and water pressure tested. In order to guarantee water resistance all gaskets must be replaced, crystal tested, and the watch is then pressure tested. For this service, it is best for you to ship your watch directly to the manufacturer.
What type of battery does my watch take?
There are hundreds of different batteries and to determine what type of battery your watch needs, we will have to open it. Keep in mind, some watches require more than one battery.
What brand of batteries do you use?
We use either Renata (Swiss) or Maxwell (Japanese). It's dependent on the battery size.
Does the cost of the battery cover labor cost? Yes, our price includes the battery installation?
Yes, our price includes the battery installation.
How long will my battery last? Typical battery life varies from 1.5 to 3 years based on the age and type of watch?
Typical battery life varies from 1.5 to 3 years based on the age and type of watch.
What kind of repairs do you do?
We offer repairs such as battery replacement, band adjustment, and replacement pins. As well if you require, we offer a selection of replacement leather, metal, nato (fabric), and silicone bands.
What does the warranty cover?
All watch warranties cover the movement of the watch. The warranty on the exterior of the watch is based on manufacturer defects and does not cover everyday wear and tear.